Frequently asked questions
FAQs
What subjects and age groups do you tutor?
We offer tutoring for a wide range of subjects and age groups, from primary to secondary levels. Our experienced tutors cover core subjects like Maths, English, and Science. If you have specific requirements, feel free to contact us!
Where do the sessions take place?
We conduct sessions both in-person at various convenient locations and online for greater flexibility. In-person locations include Newham, Ilford, Dagenham, Chigwell, East Ham, and Stratford. We work with you to find the best option for your child’s learning.
What qualifications do your tutors have?
Our tutors are carefully selected for their expertise and experience. We require all tutors to have strong academic backgrounds, teaching experience, and a genuine passion for helping students succeed. Our founder, a dedicated university student, manages and supervises all aspects of tuition quality.
How do I book a trial session?
Simply contact us through our website or give us a call. We'll discuss your child's needs and schedule a trial session with a tutor best suited to help them reach their goals.
What is the process for matching students with tutors?
We personalize the tutor-student match based on each student’s learning style, needs, and personality. Our goal is to ensure a comfortable and effective learning environment that maximizes progress.
What should my child bring to the session?
For in-person sessions, we recommend bringing school materials, textbooks, and any recent assignments. For online sessions, a reliable internet connection, computer, and headphones are recommended. Additional resources may be provided by the tutor
Feedback and Improvement
How often do you communicate with parents about progress?
We believe in transparent communication. We provide regular updates on your child’s progress, and we’re always available to discuss any specific concerns or goals you may have.
Do you offer practice exams or mock tests?
Yes, we provide mock tests and practice exams tailored to each student’s curriculum. These assessments help students build confidence, improve timing, and identify areas to focus on before the actual exam.
What if my child doesn’t seem motivated?
Our tutors are trained to build rapport and inspire confidence in students. We take the time to understand each student’s interests and learning style, helping to make learning enjoyable and motivating them to reach their full potential.
How can I provide feedback on the tutoring experience?
We welcome all feedback! You can contact us directly through email or phone, and we’ll work to address any concerns or suggestions to continuously improve our services.
Policies and Payment
What is your cancellation policy?
We understand that life can be unpredictable. We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule a session. Sessions canceled without notice may incur a fee.
How do I pay for sessions?
We accept payments through a secure online portal or bank transfer. You can pay on a session-by-session basis or choose a package for added savings and convenience.
Are there discounts available for multiple sessions or siblings?
Yes, we offer discounts for multi-session packages and sibling enrollments. Please get in touch to discuss options that suit your family’s needs.
What if I’m not satisfied with the tutor?
Your satisfaction is our priority. If for any reason you’re not happy with the assigned tutor, let us know. We’ll work to find a better match for your child.
Academic Support and Customization
Do you provide help with specific exams and assessments?
Yes, we offer targeted support for exams, including GCSEs, SATs, and other assessments. We create a focused plan that addresses the specific requirements of each exam and provides plenty of practice for each student.
How do you tailor your sessions to meet individual learning needs?
We customize each session based on the student’s learning style and academic goals. Our tutors work closely with each student to identify strengths and areas for improvement, adjusting the curriculum and materials accordingly.
Can my child get extra help with homework and assignments?
Yes, we are here to support students with their homework, assignments, and any academic challenges they face. Our tutors help students develop problem-solving strategies and provide guidance without doing the work for them.
How do you track my child’s progress?
We regularly monitor and assess each student’s progress, providing feedback to both students and parents. This includes setting milestones, reviewing test scores, and adjusting tutoring plans as needed.
If you have any other questions, feel free to contact us:
Phone - 07306097937
Mail - Tqltuition@gmail.com